Your Ultimate Travel Navigator

Last Updated: December 2024

1. Agreement to Terms

By accessing and using Complete Travel Navigator services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Service

Complete Travel Navigator provides professional travel planning, consultation, and booking services. We act as intermediaries between clients and travel suppliers.

3. User Responsibilities

Users must provide accurate information, comply with all travel regulations, maintain valid travel documents, and respect local laws and customs during travel.

4. Booking and Payment Terms

All bookings require confirmation and payment according to agreed terms. Cancellation policies vary by supplier and will be clearly communicated before booking.

5. Limitation of Liability

Complete Travel Navigator acts as an agent for travel suppliers. We are not liable for supplier failures, travel disruptions beyond our control, or personal incidents during travel.

6. Intellectual Property

All content, trademarks, and intellectual property on our website and materials remain the property of Complete Travel Navigator.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration in San Francisco, California, under California state law.

8. Contact Information

For questions about these terms, contact us at [email protected]

Last Updated: December 2024

1. Information We Collect

We collect personal information you provide (name, contact details, travel preferences), usage data from our website, and information from third-party travel suppliers.

2. How We Use Your Information

Your information is used to provide travel services, process bookings, communicate about your travel, improve our services, and send marketing communications (with consent).

3. Information Sharing

We share information with travel suppliers necessary for bookings, service providers who assist our operations, and as required by law. We never sell personal information.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls.

5. Your Rights

You have rights to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.

6. Cookies and Tracking

We use cookies to enhance website functionality and analyze usage. You can control cookie preferences through your browser settings.

7. International Transfers

Your information may be transferred internationally for travel bookings. We ensure appropriate safeguards are in place.

8. Contact Us

For privacy questions, contact our Data Protection Officer at [email protected]

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality and security.

Performance Cookies: Help us analyze website usage and improve performance.

Functional Cookies: Remember your preferences and enhance user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

3. Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies for analytics, advertising, and social media integration.

5. Cookie Consent

We obtain consent for non-essential cookies. You can withdraw consent at any time through our cookie preference center.

6. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated date.

Last Updated: December 2024

1. DMCA Compliance

Complete Travel Navigator respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the allegedly infringing content
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

3. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with required legal elements.

4. Designated Agent

Send DMCA notices to our designated agent:

Complete Travel Navigator DMCA Agent
2847 Powell Street
San Francisco, CA 94133
Email: [email protected]

5. Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers.

6. Good Faith

We process all DMCA notices in good faith and expect the same from those submitting claims.

Last Updated: December 2024

1. Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights:

• Right to Information: Know how we process your data
• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

2. Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

3. Data Retention

We retain personal data only as long as necessary for the purposes collected, typically:

• Travel booking data: 7 years for legal compliance
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months maximum

4. International Transfers

When transferring data outside the EU, we ensure adequate protection through:

• Adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

5. Data Protection Officer

Contact our Data Protection Officer for GDPR-related inquiries:

Email: [email protected]
Address: Complete Travel Navigator DPO, 2847 Powell Street, San Francisco, CA 94133

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

7. Exercising Your Rights

To exercise your GDPR rights, contact us with:

• Clear description of your request
• Proof of identity
• Specific data or processing you're concerned about

We will respond within one month of receiving a valid request.